Privacy Policy
Feelfit is owned by Global eFit Inc (hereinafter referred to as "Feelfit",
"we", or "our"). We understand the importance of privacy to our customers
and strive to ensure they understand how we collect, use, disclose,
transfer, and store your personal information.
This policy applies to all personal data (referred to as "personal
information", "your data", "your information", or information "from" or
"about" you) collected through our Feelfit smart devices, websites, mobile
applications, and customer service platforms (collectively, the "Services").
Our smart devices include: Smart Body fat Scales, Smart Tape Measure,Smart kitchen scales, Smart Blood Pressure Monitors, and ultrasonic height and weightbody Fat Scales. More devices will be launched in the future.
This Privacy Policy explains what personal data we collect when you use the
Services, how we process that personal data, and the choices you have
regarding your personal data.
By accessing the Services using any computer, mobile phone, tablet, or other
device, purchasing goods from Feelfit, or otherwise interacting with
Feelfit, you acknowledge and agree that:
(I) You have read, understood, and agree to this Privacy Policy;
(II) You are at least 13 years of age; if your jurisdiction imposes a higher
minimum age requirement for minors' use of online services (e.g., 16 years
in the European Economic Area), you must meet that higher minimum age
requirement. If you do not meet the applicable minimum age, your parent or
legal guardian has read and agreed to this Privacy Policy on your behalf.
If you do not agree to this Privacy Policy, or do not meet the age
requirements above, you must not use the Services. In such a case, you
should: (a) request deletion of your personal data by deleting your Feelfit
account. Upon successful deletion of your account, we will automatically
delete or anonymize the personal data associated with that account in
accordance with applicable laws and regulations, except where otherwise
required by law to retain such data.
We may update this Privacy Policy from time to time and will publish the
latest version and its last revision date on this website. If significant
changes are made to the Privacy Policy, we will inform you of the updates
through in-app notifications, pop-ups, or other reasonable means, and, where
required by applicable law, seek your explicit consent. If you do not agree
to the updated Privacy Policy, you will be unable to continue using the
Services.
Your Data:
We may collect any data you choose to provide directly to us, which includes
but is not limited to:
| Personal Data Category | Personal Data Elements | Source of Personal Data | Purpose of Personal Data Processing |
|---|---|---|---|
| Identity Data | Email Address | Provided directly by user | User account creation User identity verification Account security management |
| Personal Characteristics Data | Height, Gender, Date of Birth | Provided directly by user | Body composition data calculation |
| Weight & Health Data (Directly Measured) | Weight, Body Bioelectrical Impedance (BIA) | Measured by user using body fat scale and transmitted to APP via Bluetooth | Record user weight changes Weight goal management Serves as basis for body composition calculation Historical data management Trend chart generation User data export User measurement report export |
| Weight & Health Data (Calculated/Derived) | BMI, Body Fat Percentage, Subcutaneous Fat, Visceral Fat Level, Body Water, Skeletal Muscle Rate, Bone Mass, Basal Metabolic Rate, Protein, Fat-Free Mass, Muscle Mass, Body Age, Body Type, Upper Limb Fat, Trunk Fat, Lower Limb Fat, Upper Limb Muscle Mass, Trunk Muscle Mass, Lower Limb Muscle Mass, Weight Control, Fat Control, Muscle Control, Target Weight, Health Score Assessment | Calculated/generated by body fat scale/APP algorithms (based on user basic info, weight, and bioelectrical impedance data) Health trend tracking | Provide and display adult body measurement reports Historical data management Trend chart generation User data export User measurement report export |
| Weight & Health Goal Management Data | Target weight value, Target body fat percentage, Target time | Set by user | Record user health management goals Goal deficit values Goal progress tracking User data export |
| Diet Record Data | Food weight, Nutritional components | User measures food weight using kitchen scale and transmits to APP via Bluetooth OR manually records food weight in APP; APP automatically calculates nutritional components based on food weight | Record user diet Historical data management User data export |
| Diet Goal Management Data | Calorie intake target | Set by user | Record user diet goal management Remaining food intake allowance User data export |
| Body Measurements Data | Waist, Hip, Abdominal, Chest, Left Thigh, Right Thigh, Left Arm, Right Arm, Neck, Shoulder circumference | Measured by user using tape measure and transmitted to APP via Bluetooth OR manually entered in APP | Record user body part dimensions Historical data management Trend chart generation for each body part User data export |
| Body Measurements Goal Management Data | Waist, Hip, Abdominal, Chest, Left Thigh, Right Thigh, Left Arm, Right Arm, Neck, Shoulder circumference targets | Set by user | Record user body measurements goal management User data export |
| Blood Pressure Measurement Data | Systolic pressure, Diastolic pressure, Heartbeats per minute | Measured by user using blood pressure monitor and transmitted to APP via Bluetooth OR manually entered in APP | Record user blood pressure Historical data management Trend chart generation User data export |
| Water Intake Record Data | Water intake volume | Manually entered in APP by user | Record user water intake Historical data management User data export |
| Water Intake Goal Management | Water intake target | Set by user | Record user water intake goal management User data export |
| Heart & Oxygen Measurement | Heart Rate, Blood Oxygen, Mental Stress, Energy, Fatigue & Recovery | Data collected by user via manual camera measurement | Record user heart & oxygen data Heart rate change waveform chart Historical data management User data export |
| Device Management Data | List of bound devices, Device name, Device MAC address, Binding time, Device firmware version | Automatically recorded by APP when user binds a device | Device association management with user account Display user's device list Device troubleshooting |
Location Information: We collect location information to ensure the proper
functioning of our products, websites, and mobile applications. We use
location information to provide and improve the Services, personalize user
experience, secure accounts, prevent fraud, and comply with applicable legal
and regulatory requirements. After granting location permission, we enable
Bluetooth device search functionality and provide corresponding services
based on your location information. If your system version supports it, we
will no longer collect precise location information to connect Bluetooth. If
you refuse to use the location information function within the Services, you
may not be able to use certain features of our products, websites, or mobile
applications.
Protecting the Rights of Feelfit and Other Parties:
We may share your data to the extent permitted or required by any applicable
law, regulation, or rule if we believe disclosure is necessary to protect
the rights, property, and safety of others, respond to legal process, or
investigate and remedy potential violations of our policies. This includes
contacting emergency responders or law enforcement and exchanging data with
other entities for fraud protection and credit risk reduction.
Corporate Transactions (e.g., merger, acquisition, or asset transfer):
If our company undergoes a merger, acquisition, reorganization, bankruptcy,
liquidation, or a transaction involving the sale or transfer of all or part
of its assets, your personal data may be transferred or disclosed to
relevant third parties as part of the transaction. In such cases, we will
require the recipient to protect your personal data to a standard no less
than that set forth in this Privacy Policy and, where required by applicable
law, notify you in advance of the transfer. If you do not consent to the
data transfer, you have the right to deactivate your account before the
transfer takes effect.
With Your Consent:
We may disclose your personal data after obtaining your explicit consent. We
do not sell any personal data to third parties.
With your explicit authorization, you may choose to synchronize Feelfit data
with third-party applications (e.g., Fitbit, Google Fit, Health Connect,
Samsung Health, and Apple Health). Data sharing and exchange will occur
solely through APIs within the scope of your authorization, and you may
withdraw this authorization at any time in the app settings.
In some jurisdictions, individuals have the right to opt-in or withdraw
consent for specific uses. If you reside in such a jurisdiction, you may
have additional rights as detailed in "User Personal Data Rights and
Choices", "California Privacy Rights", or "European Data Protection Rights"
below.
Data We Collect Through Automated Means:
When you visit or use our Services, we may automatically collect certain
information related to your device and application usage. This information
may include: your device's system settings and operating environment (e.g.,
time zone, language, system version, region, and time format), network
connection status; and information about your usage behavior within the
application, such as page visits and navigation records, usage of
application features, and interface access logs and related log information
generated during interaction with the Services.
The aforementioned information is typically used to ensure the normal
operation of the Services, perform troubleshooting and performance
optimization, enhance product experience, and ensure service security.
Personal Information We Receive From Third Parties
We may receive information about you from other sources, such as through
third-party connected health devices, service providers, research partners,
marketing and advertising partners, and social media platforms.
● Service Providers: Our service providers may provide us with information
about you to enhance our services. For example, we may collect information
about how you use our services to improve user experience and ensure the
security of our services. We also use service providers to help us
communicate with you and respond to your inquiries or information requests.
● Business Partners: We may collaborate with other businesses to provide
services. We may receive your personal information from these business
partners as needed or appropriate for the purposes listed in this policy.
● Third-Party Account Login: When you choose to log in to the Services
through a third-party account, we may, based on your authorization, receive
necessary information from that third party for account creation and login,
such as your username or email address.
Aggregated, De-identified Data:
● We may aggregate and anonymize data from the sources mentioned above and
use the resulting aggregated, anonymous data for statistical analysis,
product research, service optimization, and legitimate business analysis.
Such aggregated, anonymous data cannot be used to identify any specific
individual and will not be linked to your personal identity.
● To the extent permitted by applicable law, aggregated, anonymous data, as
defined in this Privacy Policy, does not constitute "personal data",
"personal information", or "your" data. We may share aggregated, anonymous
data related to service usage with third parties in compliance with legal
requirements, provided such sharing does not involve any personally
identifiable information, to help us understand user demographics, including
user interests, habits, and usage patterns of certain services, for more
effective promotion of our products.
Children's Policy:
The Services are not directed at children, and we do not knowingly collect
or promote products/services from children under the age of 13 without
verifiable parental consent. If you discover that we have collected data
from any child under 13, please contact us using the contact information
provided below, and we will endeavor to investigate and delete such
information from our systems.
User Rights and Choices Regarding Personal Data:
If you request termination of your account, we will deactivate or delete
your account and personal data and remove it from our databases. However, we
may retain some data in our files for permitted or necessary uses, such as
preventing fraud, resolving issues, assisting investigations, enforcing our
Terms of Use, or complying with legal requirements.
Under applicable law, you may also exercise your rights to request certain
information about the personal data we have collected about you, or to
correct, delete, or restrict our access to your personal data. Please note
that we may retain certain data as required or permitted by applicable law.
If you are a California resident or a European/UK citizen, your specific
rights are detailed in the "California Privacy Rights" and "European Data
Protection Rights" sections below, respectively. Under the laws of certain
regions and countries, we have the right to refuse requests that are
unreasonable or that local laws do not require us to fulfill.
If you need help changing personal data in your account, or if you wish to
exercise your rights or submit a request related to data privacy, please
contact us using the contact information in the "Contact Us" section below.
California Privacy Rights:
California law grants consumers who reside in California specific rights
regarding their personal data. If you are a California resident, this
section applies to you.
Shine the Light Act
California resident users may request the following information from us once
per year free of charge:
The categories of personal information (if any) we disclosed to third
parties for their direct marketing purposes, and the names and addresses of
all such third parties with whom we shared personal information during the
preceding calendar year. If you are a California resident and wish to make
such a request, please submit your request in writing using the contact
information provided in the "Contact Us" section below.
If you are under 18 years of age, reside in California, and have a
registered account on this website, you have the right to request removal of
unwanted data you have publicly posted on this website. To request removal
of such data, please contact us using the contact information provided below
and include the email address associated with your account and a statement
that you reside in California. We will ensure the data is not publicly
displayed on the website, but please be aware that the data may not be
completely or comprehensively removed from our systems.
California Consumer Privacy Act
If you are a California resident, the California Consumer Privacy Act
("CCPA") grants you the following rights regarding your personal
information, in addition to the rights set forth elsewhere in this Privacy
Policy concerning our use of your personal information:
● You have the right to know what categories or specific pieces of personal
information we have collected, used, disclosed, sold, or shared about you
for cross-context behavioral advertising. To submit a request to know,
please contact us by email at support@feelfitpal.com. You may also designate
an authorized agent to make an access request on your behalf. You may
exercise this right up to twice within a 12-month period.
● You have the right to request that we delete any personal information we
have collected about you. To submit a deletion request, you may contact us
by email at support@feelfitpal.com. You may also designate an authorized
agent to make a deletion request on your behalf. Please note that we may
retain certain information as required or permitted by applicable law. You
may exercise this right at any time.
● You have the right to request correction of any inaccurate information we
hold about you. To submit a correction request, you may contact us by email
at support@feelfitpal.com. You may also designate an authorized agent to
make a correction request on your behalf. You may exercise this right at any
time.
● You have the right to limit our use of your sensitive personal information
to certain permitted purposes, such as providing you with the services you
requested. Sensitive personal information includes biometric information and
health information. We limit our use of your sensitive personal information
to the purposes permitted by the California Consumer Privacy Act (CCPA),
including fulfilling the goods or services reasonably expected by an average
consumer, performing services on behalf of our company, verifying or
maintaining the quality or safety of a product or service owned or
controlled by us, and improving, upgrading, or enhancing such product or
service.
● You have the right to opt-out of having your information used for
cross-context behavioral advertising. Sharing your personal information
means providing it to a third party so they may use it to show you targeted
advertising or cross-context behavioral advertising. Cross-context
behavioral advertising or targeted advertising refers to showing you
advertisements based on personal information obtained or inferred about you
from your activities across websites, applications, or online services
operated by other companies, used to predict your preferences or interests.
Targeted advertising does not include using your interactions with us or
information you provide to us to select which advertisements to show you. To
opt-out of having your information shared in this manner, you may contact us
by email at support@feelfitpal.com. You may also designate an authorized
agent to make an opt-out request on your behalf. You may exercise this right
at any time.
We will process your request as soon as possible, and no later than 15
business days. Upon receiving your request, we will wait at least 12 months
before requesting your authorization to share personal information again.
When you exercise your right to know, delete, or correct and submit a
request to us, we will verify your identity by asking you to provide your
email address, phone number, or other unique identifying information. We may
also use third-party verification service providers to verify your identity.
We will acknowledge receipt of your request and respond within 45 days; if
we need an additional 45 days to respond, we will notify you.
Exercising these rights will not result in any adverse effect on the price
or quality of our goods or services.
In the 12 months preceding the effective date of this Privacy Policy,
Feelfit has not sold any of your personal information and has no plans to
sell such information in the future.
Please note: If you are a customer of one of our customers, you should first
contact them regarding your California privacy rights.
European Data Protection Rights:
The controller of your personal information is Global eFit Inc.
The legal basis for our processing of your personal information is
generally: you have given explicit consent to such processing (which you may
withdraw at any time, without affecting the lawfulness of processing based
on consent before its withdrawal); processing your personal information is
necessary for the performance of a contract with you or to take steps at
your request prior to entering into a contract (e.g., Terms of Service);
processing your personal information is necessary for compliance with a
legal obligation to which we are subject; or processing your personal
information is necessary for the purposes of our legitimate interests, and
your interests or fundamental rights do not override those legitimate
interests. For example, this may be the case when we process your personal
data to: (i) provide and support the Services; (ii) communicate with you
about the Services; (iii) improve our Services; (iv) make business-related
decisions and take actions; and/or (v) take necessary measures to protect
Global eFit Inc or our reputation. If you have any questions or require more
information about the legal basis for our collection and use of your
personal information, please contact us at the address below: "Contact Us".
European and UK laws grant citizens located in countries within the European
Economic Area and the United Kingdom the following rights regarding their
personal data:
Right of Access and Data Portability – You have the right to confirm whether
we are processing your personal information, with whom we share it, and to
access or obtain a copy of your personal information in a portable and,
where technically feasible, readily usable format. To ensure stable system
operation and prevent abuse of the data export function, we may impose
reasonable frequency limits on data export requests. For example, after you
complete one data export request, we may temporarily not accept new data
export requests for a certain period (e.g., 30 days). This limitation
applies only to data export requests and does not affect your other rights
under applicable law (including rights of access, correction, deletion,
etc.).
Right to Rectification – You have the right to request Feelfit to correct
any personal data you believe is inaccurate. You also have the right to
request Feelfit to complete any personal data you believe is incomplete.
Right to Erasure - You have the right to request Feelfit to delete your
personal data. Please note that we may retain certain data as required or
permitted by applicable law.
Right to Restriction of Processing - You have the right, under the terms of
this Privacy Policy, to request Feelfit to restrict the processing of your
personal data.
Right to Object to Processing - You have the right, under the terms of this
Privacy Policy, to object to Feelfit's processing of your personal data.
Withdrawal of Consent: You may withdraw your consent to any processing of
personal information based on your consent (where applicable) at any time,
but this will not affect the lawfulness of processing based on consent
before its withdrawal.
Right to Data Portability - You have the right to request Feelfit to
transmit the personal data we have collected about you to another
organization or directly to you, subject to the conditions in this Privacy
Policy and provided such transmission does not adversely affect the rights
and freedoms of others.
If you make a request, we will respond within one month. If you wish to
exercise any of these rights, please contact us via support@feelfitpal.com
or by phone or mail as detailed in the "Contact Us" section below.
If you are an EU or UK citizen and believe Feelfit has not resolved a data
protection matter in a satisfactory manner, you have the right to lodge a
complaint with the data protection authority in your place of residence. You
can find contact information for the relevant data protection authorities
at:
http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm
If you are a resident of Switzerland, you can find it at:
https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact/
Visitors From Outside the United States - Cross-Border Transfer:
The Services may be hosted in the United States. If you access the Services
from outside the United States, your data may be transferred to and stored
and processed in the United States or other countries in accordance with
this Privacy Policy. Data protection and other applicable laws in the United
States or other countries may not be as comprehensive as those in your
country, or may differ in other respects from the data protection or
consumer protection laws of your country. Your data may be made available to
government agencies under lawful orders and applicable laws of relevant
jurisdictions. By using the Services and/or providing personal data to us,
you consent to the transfer of your data to our facilities as described in
this Privacy Policy.
Data Security:
We take reasonable and appropriate measures designed to maintain the data we
collect in a secure manner. We have implemented certain physical,
electronic, and administrative safeguards to protect the data we collect
from visitors to the Services. Although we follow reasonable procedures to
try to protect the data in our possession, no security system is perfect,
and we cannot guarantee that your data will be absolutely secure under all
circumstances, nor should you expect it to be.
We will never ask you for your account password and advise you not to
disclose it to anyone.
We shall not be responsible for any of the following circumstances,
including but not limited to:
(1) Disclosure of personal data in accordance with governmental laws,
regulations, or other mandatory provisions;
(2) Any disclosure of personal data resulting from you revealing your user
password to others or sharing your account with others;
(3) Any legal disputes and consequences arising from the disclosure of
personal data by companies we do not own or control and individuals we do
not employ or manage.
Data Retention:
The personal data we collect, access, or process is retained only for as
long as necessary to fulfill the purposes for which it was collected, unless
otherwise agreed between you and Feelfit, or as required or authorized by
law. Personal data that is no longer needed for the identified purposes will
be destroyed, deleted, aggregated, or anonymized.
Contact Us:
If you have any questions or requests regarding data privacy for our
Services, please contact us and describe your issue in detail.
Global eFit Inc.
17304 Preston Road, Suite 800, Dallas, TX 75252, USA
You can send an email to: support@feelfitpal.com
Effective Date: January 21, 2026